Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2025 - 06:30 UTC
Scheduled
We would like to inform you of a planned maintenance scheduled to update our underlying infrastructure. The update will occur during non business hours within the maintenance window, rest assured we will take all necessary steps to ensure a swift and smooth process. Further updates will be shared on this status page. Thank you for your understanding and continued support.
Impact: Serenova Classic services may be briefly impacted and services might become unavailable for very short period(s) of time lasting 1-3sec.
This scheduled maintenance affected: Voice Services (Inbound, Outbound, WebRTC), API (API - Platform v2, API - Platform v1, API - Outbound Lead, API - Transfer Data), Web (Web - Login & Session, Web - Live Dashboards, Web - Phone Panel, Web - Reporting & Historic Data), and Internal Tools, Payment Services.